Despite my doubts and anxiety about the exam, I proved once again that I’m up for anything I set my mind to: I have successfully passed the Certified Usability Analyst (CUA) exam yesterday!

I waited till today to write about it because it took a little while to sink in. I mean, it’s over! The ambitious plan that started early this year with my attempt to get into the field of usability and gain some credentials has now been realized.

For new readers of this blog, Certified Usability Analyst (CUA) is a certification offered by the world-renowned usability consulting company called Human Factors International as an entry-level certification for usability professionals. It’s the perfect kick-start for people who are passionate about this field of science like me.

My plan to achieve this certification involved traveling all the way to India for a 10-days training course in July. That went pretty well. I came back and had about 2 months to study for and prepare for the certification exam. I wasted no effort reviewing all the course materials and reading lots of online and offline literature on this subject. Finally, I devised a strategy for taking the exam that involved creating a reference sheet (PDF) to lookup any piece of information I may need during the exam (it’s an open-book one). The latter proved very useful during the 2.5 hours, 100 questions exam.

With this certification under my belt, I’m now ready to delve into the world of usability and human-computer interaction. As a matter of fact, I already have a blueprint for a usability career plan. The steps of this plan go something like this:

  1. Establish professional credibility by way of certification and actual practice.
  2. Work towards bringing usability knowledge and practices into my workplace.
  3. Start a dedicated blog and write regularly about different topics in usability such as user-centered design.
  4. When I feel confident with enough usability work to back me up, I will start giving public speeches and training sessions.

What I’m really hoping to achieve is something bigger which is to bring the science of usability into this part of the world and make people (especially those involved in IT) aware of it’s critical importance. I honestly hope to look back on this post one day and say with confidence that I’m at least one step closer to achieving this grand plan of mine. It’s not completely selfless, as I’ll hopefully become famous for this effort. But in doing so, I’ll also make the lives of many, many people easier since the institutionalization of usability means we will start making (and using) many products that are usable, useful and effective. Everybody’s life will be easier. It’s what computers were always meant to do, and it’s up to us to make them do just that.