About

Alaeddin Hallak

Hey there!

My name is Alaeddin Hallak. Currently located in Jeddah, Saudi Arabia, I’m a business solutions analyst and usability consultant / evangelist. A graduate of the Jordan University of Science and Technology in Computer Science, I’ve been in the IT business now for over 6 years. I started off as a developer on the .NET platform, but soon moved into systems and business analysis which I’m doing at the moment and lovin’ it all the way!

“Alaeddin is a creative professional with a strong ability to understand and articulate a client’s vision” Hamdan AlEjel, CEO, IDIS

This testimonial just about sums up what I strive to do in all projects where I’m involved at the analysis stage invovling business requirements definition and user-centered analysis and design.

Areas of Expertise

I have a diverse set of skills ranging from purely technical to business level. This could be confusing to some people, so I always try to explain it with a simple analogy: think of me as a funnel that mixes in business objectives with users needs and technical aspects, and delivers the resulting mix in a format that everybody can understand, especially the developers.

I can understand and balance business objectives with users needs and technical aspects and limitations

To this end, my areas of expertise fall into 3 major categories:

1. Business Process Management (BPM)

I can plan and develop a business case for BPM projects
Discovering processes
Identifying key stakeholders
Gathering and analyzing requirements
Optimizing business process using process innovation methods
Modeling “as-is” and “to-be” processes
Implementing change management and continous improvement strategy.

2. Solutions Analysis

I’m a Certified Usability Analyst (CUA) by Human Factors International, USA.
My methodology is based on user-centered analysis and design
I’m a big fan of software prototyping and usability testing
I’ve used UML to successful document and communicate software requirements

3. Technical

I’m a Microsoft Certified Solution Developer (MCSD)
I’ve done a lot of Windows- and Web-based development on top of the .NET framework
I’m also very knowledgeable about Web technologies such PHP, JavaScript, VBScript, AJAX, XHTML & CSS.

For more information, please check out my online resume. Need help in one of your projects, I’d love to help out!

Personal Background

I’m a Canadian citizen with Syrian origins. I was born and lived in Jeddah, Saudi Arabia till highschool which I did in Canada then went on to get my undergraduate degree in Computer Science from Jordan. Since very little computers have been the dominating thing in my life. I’d always play around till I break something, at which time I’d beg my dad to take my PC to a repairshop only to start over and mess it up again.

Nowadays, I’m pretty good at fixing things for others. Being geeky in nature, and always following latest trends in the Web and tech world, I’ve become the go-to-guy for any tech-related help. I’m also a very active Aardvark member and have so far answered 100+ questions! If you ask a question there, chances are I might just be the one to help you out :)